Inclusive and Accessible Design Guidelines

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1.0 Introduction

1.1 Purpose
1.2 Guiding Terms

2.0 Architecture 3.0 Visitor Supports

3.1 Support Persons
3.2 Service Animals
3.3 Wheelchairs, Strollers, Other Seating Supports
3.4 Getting Around the Museum
3.5 Washrooms
3.6 Print Visitor Guides
3.7 Guided Tours
3.8 Wayfinding
3.9 Assistive Listening Technology
3.10 TTY Payphone and ATM

4.0 Exhibition Design Standards

4.1 Colour Palettes for Gallery Spaces
4.2 Contrast and Light Reflectance Value
4.3 Materials and Finishes
4.4 Sound/Exhibit Acoustics
4.5 Physical Design Standards
4.6 Vitrines and Built Exhibits

5.0 Graphic Standards for Exhibits

5.1 Contrast
5.2 Typefaces
5.3 Type Anatomy
5.4 Type Usage
5.5 Text Hierarchy and Readability

6.0 Text-Writing Standards for Exhibitions

6.1 The Museum Context
6.2 Text Types and Word Counts
6.3 Readability
6.4 Inclusive Language
6.5 Image Captions and Object Labels

7.0 Media Production Standards for Exhibits

7.1 Linear Film and Linear Immersive Media
7.2 Interactive Media Production Standards
7.3 Inclusive Design Interfaces for Interactives

8.0 Web Standards 9.0 Carte International Reference Centre

9.1 Technology
9.2 Furniture/Seating

10.0 Document Accessibility

10.1 Word Processing Documents (Microsoft Word)
10.2 Presentation Documents (Microsoft PowerPoint)
10.3 Spreadsheet Documents (Microsoft Excel)

Appendix A Appendix B Appendix C

3.2 Service Animals

Service animals, such as guide dogs and hearing dogs, are allowed to ensure the safety of visitors; pets are not permitted.

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